Refund and Cancellation Policy
Merchandise can be returned for a refund for a period of 30 days from receipt of your package.
Please keep all packaging materials for at least 30 days should you decide to return your order.
If a return authorization is received within the statutory 14 days cooling off period the refund is not subject to a restocking fee. However, cost of shipping the merchandise being returned is the responsibility of the customer.
If a return authorization is received after the statutory 14 business day cooling off period, the refund is subject to a 15% restocking fee. Professional Cameras and Camcorders are subject to a Minimum Mandatory 25% restocking fee, NO EXCEPTIONS!
We are not responsible for personal data or items left in returned merchandise.
If for any reason you would like to return your order, call 1-514-667-3569
to obtain a return authorization number (RMA). Put the RMA number on the shipping box and return to 754 Avenue Lajoie, Suite 17, Dorval, QC H9P 1G8. Items must be in 'like new' condition upon return and upon inspection, a refund will be issued if applicable. Please allow 7-10 for the refund to post to the account.